Local AI for a building services company
A heating, plumbing and ventilation contractor with 50 employees uses the Sinabox as the shared knowledge base for office and site: quotes are done 60% faster, customer and project data stays in-house.
Background
An owner-run heating, plumbing and ventilation contractor with 50 employees designs and installs systems for homes, medical practices and commercial buildings in its region. The company's know-how sat in manufacturer documentation, old quotes, maintenance logs and the heads of a few experienced master technicians. Anyone who needed an answer searched the network drive for a long time or called someone. A cloud AI was out of the question: floor plans, customer addresses and cost calculations were not supposed to leave the company.
The challenge
Quotes often took several days because prices, data sheets and past projects had to be gathered by hand.
Thousands of pages of manufacturer documentation, installation guides and standards were scattered across the network drive.
Technicians on site called the office with detailed questions and held up planning there.
Know-how left with experienced colleagues when they retired, and new hires took a long time to get up to speed.
Without an IT department of its own, the solution had to simply run in the office.
The solution
The company set up a Sinabox in the server cabinet in its office and connected it to the network drive together with its IT service provider. Since then the Sinabis Assistant knows the manufacturer documentation, price lists, past quotes and maintenance logs. Office staff and technicians ask their questions in plain language, at their desk or on a tablet on site, and get answers that point to the original document. Everything runs locally, nothing goes to a cloud.
Quotes from past projects
Finds comparable systems, line items and prices in old quotes and suggests a first draft.
Search manufacturer documentation
Answers questions about data sheets, installation guides and error codes in seconds, with the page reference.
Know-how on site
Technicians ask for settings or past maintenance from their tablet without calling the office.
Data stays in the company
Floor plans, customer data and cost calculations are processed only on the Sinabox in its own office.
Edit quotes and calculations together, with AI.
Open Word and Excel files right in the browser, align them in the office and get them out. The Sinabis Assistant helps with the wording, and customer data never leaves the company.
Open, edit and save quotes, bills of quantities and calculations. Select text and the Assistant makes it customer-friendly, shortens it or translates it.
Results
faster quote preparation
less time spent searching per week and office employee
calls from site, and new colleagues work independently sooner.
Conclusion
With the Sinabox the company brought its scattered know-how together in one place, without building an IT department of its own. Quotes go out faster, technicians find answers themselves, and customer and project data stays where it belongs: in its own office.
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Frequently asked questions about this case study
The key points, answered briefly.
Yes. Since rollout the building services company prepares quotes 60% faster and saves around 5 hours of searching per week for each office employee. It doesn't need an IT department of its own for that.
Manufacturer documentation, data sheets, installation guides, price lists, past quotes and maintenance logs. The Sinabox is connected to the company's network drive and makes all of it searchable in plain language.
No. Floor plans, customer addresses and cost calculations are processed only on the Sinabox in the office. There is no cloud and no external AI service.